Policies
Booking, payment and allergens
The small print, in plain English. If anything is unclear, please ask before you order.
Booking and payment
Full payment is required to secure your order and collection date.
Cancellations
Orders cancelled at least 2 weeks before the booking date will receive a full refund.
Cancellations made within 2 weeks may not be eligible for a refund, because ingredients and preparation will already have been arranged.
Collection and delivery
Collection is from Penicuik, Midlothian.
Local delivery is available free of charge. Further postcodes will be an additional small fee.
Allergens and dietary requirements
If you have a dietary requirement or allergy, please get in touch before ordering and we will let you know what we can accommodate.
While allergen procedures and precautions are followed, we work in an environment where allergens including dairy and nuts are handled, so we cannot guarantee that any product is completely free from cross contact.